最近更新日期：2020 年 10 月 28 日
版本生效日期：2020 年 10 月 28 日
即时匹配（以下统称“JSPP”或“我们”）深知儿童（指未满十四周岁的未成年，下同）个人信息和隐私安全的重要性。我们希望通过《儿童个人信息保护规则及监护人须知》（以下简称“本政策”）说明我们在收集和使用儿童个人信息时对应的处理规则等相关事宜。在使用我们的各项产品和服务（以下统称“JSPP 服务”）前，请儿童、儿童的父母和法定监护人（以下统称“监护人”）务必仔细阅读并透彻理解本政策，特别是以粗体/下划线标识的条款应重点阅读，在确认充分理解并同意全部条款后再开始使用。
监护人特别说明：
若我们获悉您的孩子不满十四周岁，我们将根据本政策采取特殊措施保护我们获得的您孩子的个人信息。请帮助我们保护您孩子的个人信息和隐私安全，要求他们在您的监护下共同阅读并接受本政策，且应在您的同意和指导下使用 JSPP 服务、提交个人信息。如果您不同意本政策的内容，将可能导致我们的产品和服务无法正常运行，或者无法达到我们拟达到的服务效果，您应要求您孩子立即停止访问/使用我们的产品与/或服务。您孩子使用或继续使用 JSPP 服务、提交个人信息，都表示您同意我们按照本政策（包括更新版本）收集、使用、储存、分享、转让和披露您孩子的个人信息。
儿童特别说明：
我们建议：任何儿童参加网上活动都应事先取得监护人的同意。如果您是儿童，请通知您监护人共同阅读本政策，并在您使用 JSPP 服务、提交个人信息之前，寻求您的监护人的同意和指导。您点击同意本政策，或者您使用/继续使用 JSPP 服务、提交个人信息，都表示您已获得您监护人的许可，您和您监护人均同意我们按照本政策（包括更新版本）收集、使用、储存、分享、转让和披露您的个人信息。
本政策适用于我们在中华人民共和国境内通过网络从事收集、使用、储存、分享、转让和披露儿童个人信息等活动。当儿童使用任何 JSPP 服务时，监护人同意接受本政策的保护，在此情况本政策条款同时对监护人和儿童产生效力。本政策未尽事宜，则以《隐私政策》为准。
在阅读完本政策后，如对本政策或与本政策相关的事宜有任何问题，可通过本政策“如何联系我们”章节所列的反馈渠道联系我们，我们会尽快作出解答。
目录
一、我们如何收集和使用儿童个人信息
二、我们可能分享、转让和披露的儿童个人信息
三、我们如何使用 Cookie 和同类技术
四、我们如何储存和保护儿童个人信息
五、如何管理儿童的个人信息
六、第三方服务
七、通知和修订
八、如何联系我们
《隐私政策》阐述了我们通常的个人信息收集做法。我们会出于以下目的，在征得监护人的同意后，收集和使用儿童个人信息：
本产品业务功能分为核心业务功能和附加业务功能，其中核心业务功能为即时通讯。
（一）监护人和儿童必须授权我们搜集和使用儿童个人信息的情形
实现本产品核心业务功能所必须提供的儿童个人信息。这些信息包括：当儿童打开产品时，为了保证其的账号安全，我们需要收集该设备存储权限及设备识别码权限。在儿童注册账户的时候，需要提供基本注册信息包括：手机号码、并创建的用户名和密码。我们将通过发送短信验证码的方式来验证使用手机号码是否有效。如未能提供上述信息，将无法注册帐户。账户注册完成后，可以修改补充账号的昵称、性别、生日、地区相关信息，这些信息均属于“账户信息”，如果不提供这些补充信息，不会影响本产品核心业务功能的使用。
（二） 产品中各项业务功能所收集使用儿童个人信息列举如下：
| 业务分类 | 涉及业务 | 信息类型 | 具体信息 |
|---|---|---|---|
| 核心业务 | 即时通讯 | 个人基本信息、个人上网记录、个人常用设备信息 | 手机号、用户日志、设备信息 |
| 好友列表 | 联系人信息 | 手机通讯录 | |
| 好友圈 | 个人位置信息，个人上网记录 | 精准定位信息（用户主动授权）、浏览记录 | |
| 实名认证 | 基本资料、个人身份信息、个人生物识别信息、个人财产信息 | 个人姓名、身份证、面部特征、银行卡号、手机号码 | |
| 信息推送 | 个人上网记录、个人常用设备信息 | 浏览记录、购物记录、设备信息 | |
| 客户服务 | 个人基本信息 | 电话号码、手机号码 | |
| 用户星级 | 个人上网记录 | 浏览记录、点击记录、购物记录 |
（三）监护人和儿童可选择是否授权我们搜集和使用儿童的个人信息的情形
1、我们的附加业务功能中可能会收集和使用儿童的个人信息。如果不提供这些个人信息，依然可以继续使用核心业务功能，但可能无法使用以下附加业务功能。这些功能包括：
（1）基于公众号的功能：如阅读公众号内容，我们会收集用户的点击记录。如需要使用公众号发布内容，则需提供用户的个人身份证明进行认证；
（2）基于通讯录信息的功能：我们将收集用户的通讯录信息，并自动为用户推送通讯录中有已注册账户的好友；
（3）基于定位信息的功能：我们会收集用户的位置信息，自动为用户推荐所在区域的服务；在产品中向好友发送位置；发布朋友圈时增加定位；
（4）基于在线交易的功能：我们需收集用户的银行卡号、身份证号码、生物识别信息、银行预留手机号、手机验证码，并将前述信息与有资质支付机构或发卡银行进行验证。交易服务所涉及的支付功能由第三方支付机构提供。提供在线交易的服务或商品，我们需收集用户的交易记录、收货地址、物流信息、订单信息，如果用户拒绝提供此类信息，我们将无法完成相关交付服务。
（5）基于摄像头的功能：在产品中直接完成视频拍摄、照片拍摄并发送给好友；在产品中直接完成视频拍摄、照片拍摄参加互动模块；用于扫码二维码；在产品中直接完成照片拍摄并设置为账户头像；与好友进行视频聊天；完成实名认证；
（6）基于图片上传的功能：上传图片并发送给好友；上传图片参加产品中的互动模块；上传图片并设置为账户头像；
（7）基于语音技术的功能：给好友发送语音信息；发布朋友圈时添加语音；与好友进行网络通话；
（8）基于其他设备信息的功能：为了提供更好的产品服务并改善用户体验，我们会收集设备属性信息（包括您的硬件型号、操作系统版本、设备配置、唯一设备标识符、国际移动设备身份码 IMEI、网络设备硬件地址 MAC、广告标识符 IDFA）以及设备状态信息（包括设备传感器数据）。对于从各种设备上收集到的信息，我们可能会将它们进行关联，以便我们能在这些设备上提供一致的服务。
2、上述功能需要监护人和儿童在使用设备中向我们开启设备的地理位置（位置信息）、摄像头、存储、麦克风、通讯录以及其他设备访问权限，以实现这些功能所涉及的信息的收集和使用。监护人和儿童可以在使用的设备中查看上述权限的开启状态，并可以决定将权限随时开启或关闭。监护人和儿童开启这些权限即表示授权我们收集和使用这些儿童个人信息来实现上述的功能，监护人和儿童关闭权限即表示取消了授权，我们将不再继续收集和使用儿童的这些个人信息，也无法为儿童提供上述与这些授权所对应的功能。监护人和儿童关闭权限的决定不会影响此前基于授权已经进行的儿童个人信息的处理。
（四）本产品实现相关业务功能可能开启的设备访问权限列举如下：
| 业务场景 | 场景说明 | 访问及使用权限 |
|---|---|---|
| 添加好友 | 在产品中添加好友 | 访问通讯录权限 |
| 头像修改 | 在账户信息中上传或拍照修改头像 | 访问存储权限 访问摄像头权限 |
| 文字聊天 | 在产品中使用文字进行聊天 | 使用存储权限 |
| 发送图片 | 在产品中给好友发送图片 | 访问摄像头权限 访问存储权限 |
| 上传图片 | 在产品互动模块上传图片 | 访问摄像头权限 访问存储权限 |
| 语音聊天 | 实现网络通话和发送语音功能功能 | 访问麦克风权限 访问存储权限 |
| 视频聊天 | 实现双方视频功能 | 访问摄像头权限 |
| 扫一扫 | 扫码时调用手机摄像头扫描条码/二维码或者从相册里选择图片 | 访问摄像头权限 访问存储权限 |
| 好友圈 | 用户在使用朋友圈功能时，需要从相册选择图片或者保存图片到本地 | 访问存储权限 |
| 用户在使用朋友圈功能时，需要使用添加语音功能 | 访问麦克风权限 | |
| 用户在使用朋友圈功能时，需要使用定位功能显示定位 | 访问粗略的地位信息 访问精确的地位信息 |
|
| 发送位置 | 用户给好友发送定位功能 | 访问粗略的地位信息 访问精确的地位信息 |
| 呼出 | 点击聊天记录中的电话号码，可直接拨打电话 | 拨打电话权限 |
| 确定产品使用状态 | 查看有关 WLAN 的状态信息 | 查看 WLAN 状态权限 |
| 确定产品使用状态 | 查看设备是否连接网络，连接哪种网络 | 查看网络连接权限 |
| 最小化网络通话界面 | 使用网络通话聊天过程中，可最小化通话界面为悬浮窗，使聊天的同时可以继续使用本产品其他功能 | 使用悬浮窗权限 |
| 产品安装 | 允许 JSPP 在设备主屏幕添加快捷方式，方便使用 | 使用创建桌面快捷方式权限 |
（五）征得授权同意的例外
根据相关法律法规规定，以下情形中收集儿童的信息无需征得监护人的授权同意：
（1）与国家安全、国防安全有关的；
（2）与公共安全、公共卫生、重大公共利益有关的；
（3）与犯罪侦查、起诉、审判和判决执行等有关的；
（4）出于维护信息主体或其他个人的生命、财产等重大合法权益但又很难得到监护人本人同意的；
（5）所收集的信息是儿童或监护人自行向社会公众公开的；
（6）从合法公开披露的信息中收集信息的，如合法的新闻报道、政府信息公开等渠道；
（7）根据监护人的要求签订合同所必需的；
（8）用于维护产品的安全稳定运行所必需的，例如发现、处置产品或服务的故障；
（9）通过计算机信息系统自动留存处理信息且无法识别所留存处理的信息属于儿童个人信息的；
（10）学术研究机构基于公共利益开展统计或学术研究所必要，且对外提供学术研究或描述的结果时，对结果中所包含的信息进行去标识化处理的；
（11）法律法规规定的其他情形。
（六）使用本产品过程中可能收集的信息
为向儿童提供更契合其需求或与其年龄相符的页面展示、进行用户画像、了解产品适配性、识别账号异常状态，我们可能会收集关于儿童使用的服务以及使用方式的信息并将这些信息进行关联，这些信息包括：
日志信息：当儿童使用本产品时，我们会自动收集其对我们服务的详细使用情况，作为有关网络日志保存。包括儿童的登录账号、搜索查询内容、IP 地址、网络环境、访问日期和时间及访问的网页浏览记录、Push 打开记录、停留时长、刷新记录、关注、收藏及分享。
设备信息：我们会根据儿童在软件安装及使用中授予的具体权限，接收并记录其所使用的设备相关信息（包括：设备型号、操作系统版本、设备设置、唯一设备标识符等软硬件特征信息）、设备所在位置相关信息（包括：IP 地址、GPS 位置以及能够提供相关信息的 WLAN 接入点、蓝牙和基站等传感器信息）。
请注意，单独的设备信息、日志信息是无法识别特定自然人儿童身份的信息。如果我们将这类非儿童个人信息与其他信息结合用于识别特定自然人儿童身份，或者将其与儿童个人信息结合使用，则在结合使用期间，这类非儿童个人信息将被视为儿童个人信息，除取得监护人授权或法律法规另有规定外，我们会将该类儿童个人信息做匿名化、去标识化处理。
（七）儿童个人信息使用的规则
1、我们会根据本本政策的约定并为实现本产品功能对所收集的儿童个人信息进行使用。
2、在收集儿童个人信息后，我们将通过技术手段对数据进行去标识化处理，去标识化处理的信息将无法识别主体。请监护人了解并同意，在此情况下我们有权使用已经去标识化的信息；并在不透露儿童个人信息的前提下，有权对用户数据库进行分析并予以商业化的利用。
3、请监护人注意，儿童在使用本产品时所提供的所有儿童个人信息，除非儿童和监护人删除或通过系统设置拒绝我们收集，否则将在儿童使用产品期间持续授权我们使用。在注销账号时，我们将停止使用并删除儿童个人信息。
4、我们会对产品使用情况进行统计，并可能会与公众或第三方共享这些统计信息，以展示产品的整体使用趋势。但这些统计信息不包含任何身份识别信息。
5、当我们展示儿童个人信息时，我们会采用包括内容替换、匿名处理方式对儿童的信息进行脱敏，以保护儿童的信息安全。
6、请监护人注意，如果我们要将儿童的信息用于本政策中未载明的其他用途或额外收集未提及的其他信息，我们会另行事先请监护人同意。一旦监护人同意，该等额外用途将视为本政策的一部分，该等额外信息也将适用本政策。
7、我们会对收集的信息进行数据分析以形成用户画像，用于我们的产品服务。在儿童使用本产品时所收集的儿童的信息，可能用于向儿童提供更契合其需求或与其年龄相符的页面展示。我们可能让监护人和儿童参与有关本产品的调查，帮助我们改善现有服务或设计新服务；同时，我们可能将儿童的信息用于产品认证或管理产品升级。
8、对用于画像的个人信息使用的应用场景及可能对儿童产生的影响列举如下：
| 应用场景 | 业务功能及影响 |
|---|---|
| 活动推送 | 根据用户浏览记录、购买信息、虚拟财产信息推送相匹配的产品活动 |
（八）有关敏感儿童个人信息的提示
以上由儿童或监护人提供或我们收集的儿童信息中，可能包含儿童的个人敏感信息，例如身份证件号码、个人生物识别信息、银行账号、通信记录和内容、财产信息、征信信息、行踪轨迹、交 JSPP 息。请监护人和儿童谨慎并留意儿童个人敏感信息，监护人同意儿童相关个人敏感信息我们可以按本政策所述的目的和方式来处理。
（一）分享
除以下情形外，未经监护人的同意，我们不会与任何第三方分享儿童的信息：
1、向儿童提供商品或服务，亦即只有向第三方共享儿童的信息，才能实现儿童需要的核心功能或提供儿童需要的服务。
2、维护和改善我们的服务。我们可能向合作伙伴及其他第三方分享儿童的信息，以帮助我们为儿童提供更有针对性、更完善的服务，例如：向物流服务商提供对应的订单信息；
3、实现本政策第一条“我们如何收集和使用儿童个人信息”部分所述目的；
4、履行我们在本政策或我们与儿童、监护人达成的其他协议中的义务和行使我们的权利；
5、向委托我们进行推广的合作伙伴共享，目的是为了使该等委托方了解推广的覆盖面和有效性。比如我们可以告知该委托方有多少人看了他们的推广信息或在看到这些信息后购买了委托方的商品，或者向他们提供不能识别儿童个人身份的统计信息，帮助他们了解其受众或顾客。
6、在法律法规允许的范围内，为了遵守法律、维护我们及我们的关联方或合作伙伴、儿童、监护人或其他产品用户或社会公众利益、财产或安全免遭损害，比如为防止欺诈等违法活动和减少信用风险，我们可能与其他公司和组织交换信息。不过,这并不包括违反本政策中所作的承诺而为获利目的出售、出租、共享或以其它方式披露的信息。
7、应儿童合法需求或经监护人授权同意；
8、应监护人合法要求；
9、根据服务协议（包括在线签署的电子协议以及相应的平台规则）或其他的法律文件约定所提供；
10、基于符合法律法规的社会公共利益而提供。
我们仅会出于合法、正当、必要、特定、明确的目的共享儿童个人信息。对我们与之共享信息的公司、组织和个人，我们会与其签署严格的保密协定，要求他们按照我们的说明、本政策以及其他任何相关的保密和安全措施来处理信息。
（二）转让
1、我们不会将儿童的个人信息转让给任何公司、组织和个人，但以下情况除外：
获得监护人明确的同意或授权后，向其他方转让儿童的信息；
根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况进行提供；
随着我们业务的持续发展，我们有可能进行合并、收购、资产转让或类似的交易，而儿童的信息有可能作为此类交易的一部分而被转移。我们会要求新的持有儿童信息的公司、组织继续受本政策的约束，否则,我们将要求该公司、组织重新向监护人征求授权同意。
（三）披露
我们仅会在以下情况下，且采取符合业界标准的安全防护措施的前提下，才会披露儿童的信息：
1、根据监护人或儿童的需求，在监护人明确同意的披露方式下披露其所指定的信息；
2、根据法律、法规的要求、强制性的行政执法或司法要求所必须提供儿童信息的情况下，我们可能会依据所要求的信息类型和披露方式披露儿童的信息。在符合法律法规的前提下，当我们收到上述披露信息的请求时，我们会要求接收方必须出具与之相应的法律文件，如传票或调查函。我们坚信，对于要求我们提供的信息，应该在法律允许的范围内尽可能保持透明。我们对所有的请求都进行了慎重的审查，以确保其具备合法依据，且仅限于执法部门因特定调查目的且有合法权利获取的数据。
（四）分享、转让、披露信息时事先征得授权同意的例外
以下情形中，分享、转让、披露儿童的信息无需事先征得监护人的授权同意：
1、与国家安全、国防安全有关的；
2、与公共安全、公共卫生、重大公共利益有关的；
3、与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的；
4、出于维护儿童或其他个人的生命、财产等重大合法权益但又很难得到监护人同意的；
5、儿童或监护人自行向社会公众公开的信息；
6、从合法公开披露的信息中收集信息的，如合法的新闻报道、政府信息公开等渠道。
根据法律规定，共享、转让经去标识化处理的信息，且确保数据接收方无法复原并重新识别信息主体的，不属于信息的对外共享、转让及公开披露行为，对此类数据的保存及处理将无需另行向监护人通知并征得监护人的同意。
我们或我们的第三方合作伙伴可能通过 COOKIES 或同类技术获取和使用用户信息，并将该等信息储存为日志信息。
通过使用 COOKIES，我们向用户提供简单易行并丰富网络体验。一个 COOKIES 是少量的数据，它们从一个网络服务器送至用户的浏览器并存在计算机硬盘上。我们使用 COOKIES 是为了让其用户可以受益。比如，为使得产品虚拟社区的登录过程更快捷，用户可以选择把用户名存在一个 COOKIES 中。这样下次当用户要登录产品时能更加方便快捷。COOKIES 能帮助我们确定用户连接的页面和内容，用户在产品特定服务上花费的时间和用户所选择的服务。
COOKIES 使得我们能更好、更快地为用户服务，并且使用户在产品上的经历更丰富。然而，用户应该能够控制 COOKIES 是否以及怎样被浏览器接受。用户可查阅自己的浏览器附带的文件以获得更多这方面的信息。
我们和第三方合作伙伴可能通过 COOKIES 或同类技术收集和使用用户的信息，并将该等信息储存。
我们使用自己的 COOKIES 或同类技术，可能用于以下用途：
（1）记住用户的身份。例如：COOKIES 或同类技术有助于我们辨认其作为我们的注册用户身份，或保存用户向我们提供有关的喜好或其他信息；
（2）分析用户使用我们产品的情况。我们可利用 COOKIES 或同类技术来了解用户使用产品进行什么活动、或哪些服务最受欢迎；
（3）广告优化。COOKIES 或同类技术有助于我们根据用户的信息，向用户提供与其相关的广告而非进行普遍的广告投放。
我们为上述目的使用 COOKIES 或同类技术的同时，可能将通过 COOKIES 或同类技术收集的非个人身份信息汇总提供给广告商和其他伙伴，用于分析用户如何使用产品并用于广告服务。
本产品上可能会有广告商和其他合作方放置的 COOKIES 或同类技术。这些 COOKIES 或同类技术可能会收集与儿童相关的非个人身份信息，以用于分析用户如何使用该等服务、向儿童发送其可能感兴趣或与年龄相符的广告，或用于评估广告服务的效果。这些第三方 COOKIES 或同类技术收集和使用该等信息不受本政策约束，而是受到其自身的个人信息保护声明约束。
监护人和儿童可以通过浏览器或用户选择机制拒绝或管理 COOKIES 或同类技术。但如果停用 COOKIES 或同类技术，我们有可能无法为儿童提供最佳、契合其需求或与其年龄相符的的服务体验，某些服务也可能无法正常使用。同时，儿童仍然将收到同样数量的广告，只是这些广告与儿童的相关性会降低。
我们仅在本政策所述目的所必需期间和法律法规要求的时限内存储儿童的个人信息。根据相关法规规定儿童用户日志信息将被保存六十日，超出上述期限后，我们将对信息进行删除或匿名化处理。儿童的账户个人信息我们将保存至儿童或监护人申请注销账户之时。当儿童或监护人申请注销账户时，我们将对儿童的个人信息进行删除或匿名化处理。当本产品停止运营时，我们将提前三十日以推送通知、公告等形式通知监护人，并在产品停止运营后对儿童的个人信息进行删除或匿名化处理。
我们在中华人民共和国境内运营中收集和产生的儿童个人信息，储存在中国境内。
我们将采取以下手段保护儿童个人信息：
（一）数据安全技术措施 我们会采用符合业界标准的安全防护措施，包括建立合理的制度规范、安全技术来防止儿童的信息遭到未经授权的访问使用、修改,避免数据的损坏或丢失。我们将利用加密技术（例如 SSL）对儿童的个人信息进行加密保存，并通过隔离技术进行隔离。 在儿童个人信息使用时，例如信息展示、信息关联计算，我们会采用多种数据脱敏技术增强信息在使用中的安全性。我们还会采用严格的数据访问权限控制和多重身份认证技术保护儿童个人信息，避免数据被违规使用。所有人员访问儿童个人信息的，将会经过儿童个人信息保护负责人或者其授权的管理人员审批，记录访问情况，并采取技术措施，避免违法复制、下载儿童个人信息。
（二）我们为保护儿童个人信息采取的其他安全措施
我们通过建立数据分类分级制度、数据安全管理规范、数据安全开发规范来管理规范儿童个人信息的存储和使用。 我们通过信息接触者保密协议、监控和审计机制来对数据进行全面安全控制，严格设定信息访问权限，控制儿童个人信息知悉范围。 我们还会举办安全和隐私保护培训课程，加强员工的安全意识以及对于保护信息重要性的认识。
（三）我们以最小授权为原则，仅允许有必要知晓这些信息的员工、合作伙伴访问儿童个人信息，并为此设置了严格的访问权限控制和监控机制。我们同时要求可能接触到儿童个人信息的所有人员履行相应的保密义务。如果未能履行这些义务，可能会被追究法律责任或被中止与我们的合作关系。
（四）我们会采取一切合理可行的措施，确保未收集无关的儿童个人信息。
（五）互联网并非绝对安全的环境，而且电子邮件、即时通讯、社交软件或其他服务软件等与其他用户的交流方式无法确定是否完全加密，我们建议监护人和儿童使用此类工具时请使用复杂密码，并注意保护信息安全。
（六）互联网环境并非百分之百安全，我们将尽力确保或担保监护人和儿童发送给我们的儿童个人信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏，导致儿童个人信息被非授权访问、公开披露、篡改、或毁坏，导致儿童的合法权益受损，我们将承担相应的法律责任。
（七）安全事件处置
在通过本产品与第三方进行沟通或购买商品及服务时，儿童不可避免的要向交易对方或潜在的交易对方披露自己的信息，如联络方式或者邮政地址等。请监护人和儿童妥善保护自己的信息，仅在必要的情形下向他人提供。
为应对个人信息泄露、损毁和丢失等可能出现的风险，我们制定了多项制度，明确安全事件、安全漏洞的分类分级标准及相应的处理流程。我们也为安全事件建立了专门的应急响应团队，按照安全事件处置规范要求，针对不同安全事件启动安全预案，进行止损、分析、定位、制定补救措施、联合相关部门进行溯源和打击。
在不幸发生信息安全事件后，我们将按照法律法规的要求，及时向监护人和儿童告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、监护人和儿童可自主防范和降低风险的建议、补救措施等。我们同时将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知监护人和儿童，难以逐一告知信息主体时，我们会采取合理、有效的方式发布公告。同时，我们还将按照监管部门要求，主动上报信息安全事件的处置情况。
由于技术的限制以及风险防范的局限，即便我们已经尽量加强安全措施，也无法始终保证信息百分之百的安全。监护人需要了解，儿童接入 JSPP 服务所用的系统和通讯网络，有可能因我们可控范围外的情况而发生问题。
请监护人和儿童务必妥善保管好账号、密码及其他身份要素。儿童在使用本产品时，我们会通过账号、密码及其他身份要素来识别其身份。一旦监护人和儿童泄漏了前述信息，可能会蒙受损失，并可能对自身产生不利。如监护人和儿童发现账号、密码及/或其他身份要素可能或已经泄露时，请立即和我们取得联系，以便我们及时采取相应措施以避免或降低相关损失。
（一）监护人控制和选择
我们鼓励监护人更新和修改儿童个人信息以使其更准确有效。监护人和儿童可以通过其使用的服务查看、访问我们收集的关于儿童的个人信息，要求修改、删除或拒绝允许进一步收集或使用这些信息。请记住，删除这些信息的请求可能会限制儿童访问所有或部分服务。我们将采取适当的技术手段或提供提交申请的联系渠道，尽可能保证监护人和儿童可以访问、更新和更正儿童的个人信息或使用服务时提供的其他信息。
如果监护人认为其未满十四周岁的子女可能向我们提供了个人信息，或者希望查看、要求删除或禁止进一步收集关于其子女的信息，可以通过本政策“如何联系我们”章节所列的反馈渠道联系我们处理。我们强烈建议监护人监督儿童对所有数字媒体的使用。
（二）修改和更新
除法律法规规定外，监护人和儿童有权随时访问和更正儿童的个人信息。具体路径：
1、客户端操作路径：手机登录本软件客户端，进入首页【我】页签点击头像或【设置】页面查阅儿童的身份、帐户信息，或修改儿童的个人资料，但出于安全性和身份识别的考虑或根据法律法规的强制规定，监护人和儿童可能无法修改注册时提供的初始认证信息。
（三）删除
1、客户端操作路径：手机登录本软件客户端，进入首页【我】页签点击儿童的头像或【设置】页面删除儿童的个人信息，但出于安全性和身份识别的考虑或根据法律法规的强制规定，监护人和儿童可能无法修改注册时提供的初始认证信息。
（四）注销
您可通过如下路径注销帐户：
操作路径：手机登录本产品客户端，进入首页【我】页签【设置】点击【账号与安全】点击【安全中心】点击【注销帐号】并根据提示操作注销帐户。
选择注销帐户后，该帐户内的所有信息将被清空，且不可恢复。我们将不会再收集、使用或共享与该帐户相关的儿童个人信息，但之前的信息我们仍需按照国家监管要求进行强加密保存，且在该依法保存的期间受有权机关指令，提供有权机关查询，保存周期及超期处置方式请阅读“我们如何保留、储存和保护信息”章节。
（五）公开与分享
请注意，我们的产品中多项服务可让儿童不仅与其社交网络、也与使用该服务的所有用户公开分享其相关信息，例如，儿童在产品中所上传或发布的信息、儿童对其他人上传或发布的信息作出的回应，或在产品中不特定用户可见的公开区域内上传或公布儿童个人信息，以及包括与这些信息有关的位置数据和日志信息。只要监护人和儿童不删除其所公开信息，有关信息可能一直留存在公众领域；即使监护人和儿童删除公开信息，有关信息仍可能由其他用户或不受我们控制的第三方独立地缓存、复制或储存，或由其他用户或该等第三方在公众领域保存。因此，我们提醒并请监护人和儿童慎重考虑是否通过上述渠道公开分享儿童信息。
（六）改变授权同意的范围
监护人和儿童可以选择是否披露信息。有些信息是使用本产品所必需的，但大多数其他信息的提供是由自行决定的。监护人和儿童可以通过删除信息、关闭设备功能等方式改变其授权我们继续收集信息的范围或撤回其的授权。
您有拒绝接收基于其个人信息推送的商业广告的权利。您可撤回您对外共享、转让、公开披露个人信息的同意。
当监护人和儿童撤回授权后，我们无法继续提供撤回授权所对应的服务，也不再处理相应的信息。但撤回授权的决定，不会影响此前基于监护人和儿童的授权而开展的信息处理。
（七）获取个人信息副本
根据监护人和儿童的请求，我们会提供获取以下类型个人信息副本的方法，或在技术可行的前提下直接将以下个人信息的副本传输给第三方：
1、个人基本资料、个人身份信息；
2、个人健康生理信息、个人教育工作信息。
本产品可能链接至第三方提供的社交媒体或其他服务（包括网站或其他服务形式）。例如：
（1）儿童可利用“分享”键将某些内容分享到其他社交媒体。这些功能可能会收集儿童的信息（包括设备信息、日志信息），并可能在儿童的移动设备装置 COOKIES，从而正常运行上述功能；
（2） 我们通过广告或我们服务的其他方式向儿童提供链接，使儿童可以链接至第三方的服务或网站；
（3）其他接入第三方服务的情形。例如，为实现本政策中声明的目的，我们可能会接入第三方 SDK 服务，并将我们依照本政策收集的儿童的某些个人信息共享给该等第三方，以便提高更好的客户服务和用户体验。
该等第三方社交媒体或其他服务由相关的第三方负责运营。儿童使用该等第三方的社交媒体服务或其他服务（包括儿童向该等第三方提供的任何信息），须受第三方自己的服务条款及信息保护声明（而非本政策）约束，监护人和儿童需要仔细阅读其条款。本政策仅适用于我们所收集的个人信息，并不适用于任何第三方提供的服务或第三方的信息使用规则。如果监护人和儿童发现这些第三方服务存在风险时，建议终止相关操作以保护儿童的合法权益。
为了提供更好的服务，我们可能会根据产品或服务的更新情况及法律法规的相关要求适时修改本政策的条款。但未经监护人和儿童明确同意，我们不会削减依据本政策所应享有的权利。如该等更新造成=监护人和儿童在本政策下权利的实质减少或重大改变，我们将通过官网公告、客户端推送通知或其他方式来通知，监护人如果不同意该等变更，可以选择停止使用本产品。也请监护人和儿童及时访问并了解最新的《儿童个人信息保护规则及监护人须知》。
我们的任何修改都会将用户的满意度置于首位。我们鼓励监护人和儿童在每次使用产品时都查阅我们的政策。
我们可能在必需时（例如当我们由于系统维护而暂停某一项服务时）发出与服务有关的公告。监护人和儿童可能无法取消这些与服务有关、性质不属于推广的公告。
1、如有关于儿童个人信息安全的投诉和举报，或对本《儿童个人信息保护规则及监护人须知》、儿童信息的相关事宜有任何问题、意见或建议，可以在线提交给我们。【在线问题反馈路径】：设置-意见反馈；【儿童个人信息保护负责人邮箱】 open@jspp.cn 。
2、一般情况下，我们将在收到问题、意见或建议，并验证监护人和/或儿童身份后五个工作日内回复。
Last updated: October 28, 2020
Version Effective Date: October 28, 2020
Instant Match (hereinafter collectively referred to as "JSPP" or "we") is well aware of the importance of children's (minors under the age of 14, the same below) personal information and privacy. We hope to explain our corresponding processing rules and other related matters when collecting and using children's personal information through the "Rules on the Protection of Children's Personal Information and Notice to Guardians" (hereinafter referred to as "this Policy"). Before using our various products and services (hereinafter collectively referred to as "JSPP services"), children, their parents and legal guardians (hereinafter collectively referred to as "guardians") must carefully read and thoroughly understand this policy, especially the bold / The underlined terms should be read emphatically, and you can start using them after confirming that you fully understand and agree to all the terms.
Guardian special instructions:
If we learn that your child is under the age of fourteen, we will take special measures to protect your child's personal information we obtain in accordance with this policy. Please help us protect your child's personal information and privacy, and ask them to read and accept this policy together under your supervision, and use JSPP services and submit personal information with your consent and guidance. If you do not agree with the content of this policy, it may cause our products and services to fail to operate normally, or fail to achieve the service effect we intend to achieve, and you should ask your child to immediately stop accessing/using our products and/or services. Your child's use or continued use of JSPP services and submission of personal information means that you agree to our collection, use, storage, sharing, transfer and disclosure of your child's personal information in accordance with this policy (including updated versions).
Special Instructions for Children:
We recommend that any child participating in online activities should obtain the consent of the guardian in advance. If you are a child, please notify your guardian to read this policy together, and seek your guardian's consent and guidance before you use JSPP services and submit personal information. If you click to agree to this policy, or if you use/continue to use JSPP services or submit personal information, it means that you have obtained the permission of your guardian, and both you and your guardian agree that we will collect, use, store, Sharing, transferring and disclosing your personal information.
This policy applies to our collection, use, storage, sharing, transfer and disclosure of children's personal information through the Internet within the territory of the People's Republic of China. When a child uses any JSPP service, the guardian agrees to accept the protection of this policy. In this case, the terms of this policy are effective for both the guardian and the child. For matters not covered in this policy, the "Privacy Policy" shall prevail.
After reading this policy, if you have any questions about this policy or matters related to this policy, you can contact us through the feedback channels listed in the "How to contact us" section of this policy, and we will answer as soon as possible.
Table of contents
How we collect and use children's personal information
The personal information of children that we may share, transfer and disclose
How do we use cookies and similar technologies
How do we store and protect children's personal information
How to manage children's personal information
Third-party services
Notification and Amendment
How to contact us
The Privacy Policy describes our general personal information collection practices. We will collect and use children's personal information for the following purposes after obtaining the guardian's consent:
The business functions of this product are divided into core business functions and additional business functions, among which the core business function is instant messaging.
(1) Guardians and children must authorize us to collect and use children's personal information
Children's personal information that must be provided to realize the core business functions of this product. This information includes: When a child opens the product, in order to ensure the security of their account, we need to collect the device storage permission and device identification code permission. When children register for an account, they need to provide basic registration information including: mobile phone number, and created user name and password. We will verify whether the mobile phone number is valid by sending a SMS verification code. If you fail to provide the above information, you will not be able to register for an account. After the account registration is completed, you can modify the nickname, gender, birthday, and region-related information of the supplementary account. These information belong to "account information". If you do not provide these supplementary information, it will not affect the use of the core business functions of this product.
(2) The personal information of children collected and used by various business functions in the product is listed as follows:
| Business Classification | Involved Business | Information Type | Specific Information |
|---|---|---|---|
| Core Business | Instant Messenger | Basic Personal Information, Personal Internet Records, Personal Frequently Used Device Information | |
| Buddy List | Contact Information | Phone Contacts | |
| Moments of friends | Personal location information, personal online records | Precise positioning information (users actively authorize), browsing records | |
| Real-name authentication | Basic information, personal identity information, personal biometric information, personal property information | Personal name, ID card, facial features, bank card number, mobile phone number | |
| Information Push | Personal Internet Records, Personal Frequently Used Device Information | Browsing Records, Shopping Records, Device Information | |
| Customer service | Basic personal information | Telephone number, mobile phone number | |
| User star rating | Personal online record | Browsing record, click record, shopping record |
(3) Guardians and children can choose whether to authorize us to collect and use children's personal information
(1) Functions based on Official Accounts: If you read the content of Official Accounts, we will collect the user's click records. If you need to use the official account to publish content, you need to provide the user's personal identity certificate for authentication;
(2) Functions based on address book information: We will collect the user's address book information and automatically push friends who have registered accounts in the address book to the user;
(3) Functions based on location information: We will collect location information of users and automatically recommend services in the area for users; send location to friends in the product; add location when posting Moments;
(4) Functions based on online transactions: We need to collect the user's bank card number, ID number, biometric information, mobile phone number reserved by the bank, and mobile phone verification code, and verify the aforementioned information with a qualified payment institution or card-issuing bank. The payment function involved in the transaction service is provided by a third-party payment institution. To provide services or commodities for online transactions, we need to collect the user's transaction records, delivery address, logistics information, and order information. If the user refuses to provide such information, we will not be able to complete the relevant delivery services.
(5) Camera-based functions: directly complete video shooting and photo shooting in the product and send them to friends; directly complete video shooting and photo shooting in the product to participate in the interactive module; use for scanning QR codes; complete directly in the product Take photos and set them as account avatars; conduct video chats with friends; complete real-name authentication;
(6) Functions based on image upload: upload images and send them to friends; upload images to participate in interactive modules in the product; upload images and set them as account avatars;
(7) Functions based on voice technology: send voice messages to friends; add voice when posting Moments; make online calls with friends;
(8) Functions based on other device information: In order to provide better product services and improve user experience, we will collect device attribute information (including your hardware model, operating system version, device configuration, unique device identifier, international mobile device Identity code IMEI, network device hardware address MAC, advertising identifier IDFA) and device status information (including device sensor data). For the information collected from various devices, we may associate them so that we can provide consistent services on these devices.
(4) The device access rights that may be enabled for the realization of relevant business functions of this product are listed as follows:
| Business Scenario | Scenario Description | Access and Use Rights |
|---|---|---|
| Add Friend | Add Friend in Product | Access Address Book Permission |
| Avatar Modification | Upload or take a photo in the account information to modify the avatar | Access Storage Permission Camera Access Permission |
| Text chat | Chat using text in the product | Use storage permissions |
| Send pictures | Send pictures to friends in the product | Access camera permission Access storage permission |
| Upload Image | Upload Image in Product Interaction Module | Access Camera Permission Access Storage Permission |
| Voice Chat | Realize network call and send voice function | Access microphone permission Access storage permission |
| Video chat | Realize two-way video function | Access to camera permissions |
| Scan QR code | Call mobile phone camera to scan barcode/QR code or select picture from photo album when scanning code | Access camera permission Access storage permission |
| Circle of friends | When using the function of circle of friends, users need to select pictures from the album or save pictures to the local | Access storage permission |
| When using the Moments function, the user needs to use the function of adding voice | access to the microphone permission | |
| When using the Moments function, the user needs to use the location function to display the location | Access rough location information Access precise location information |
|
| Send location | User can send location to friends | Access coarse location information Access precise location information |
| Outgoing | Click on the phone number in the chat history to make a call directly | Permission to make a call |
| Determine Product Usage Status | View Status Information About WLAN | View WLAN Status Permission |
| Determine the product usage status | Check whether the device is connected to the network, which network is connected | Check the network connection permission |
| Minimize the network call interface | During the chatting process of using the network call, you can minimize the call interface as a floating window, so that you can continue to use other functions of this product while chatting | Use the floating window permission |
| Product Installation | Allow JSPP to add shortcuts on the device home screen for easy use | Use permission to create desktop shortcuts |
(5) Exceptions to Authorization and Consent
According to relevant laws and regulations, the collection of children's information in the following situations does not require the authorization and consent of guardians:
(1) Related to national security and national defense security;
(2) Related to public security, public health, or major public interests;
(3) Related to criminal investigation, prosecution, trial and execution of judgments;
(4) It is difficult to obtain the consent of the guardian himself for the purpose of safeguarding the major legal rights and interests of the information subject or other individuals such as life and property;
(5) The collected information is disclosed to the public by the child or guardian himself;
(6) Collecting information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(7) It is necessary to sign a contract at the request of the guardian;
(8) Necessary for maintaining the safe and stable operation of the product, such as discovering and handling product or service failures;
(9) The information is automatically retained and processed through the computer information system and it cannot be identified that the retained and processed information belongs to children's personal information;
(10) It is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
(6) Information that may be collected during the use of this product
In order to provide children with page display that better suits their needs or their age, conduct user portraits, understand product suitability, and identify abnormal account status, we may collect information about the services used by children and how they are used, and conduct such information. Associated, this information includes:
Log information: When children use this product, we will automatically collect detailed information about their use of our services and save them as relevant network logs. Including the child's login account, search query content, IP address, network environment, date and time of visits, and web browsing records visited, Push opened records, length of stay, refresh records, follow, bookmark and share.
Device information: We will receive and record information about the devices used by children (including: device model, operating system version, device settings, unique device identifiers and other software and hardware feature information according to the specific permissions granted by children during software installation and use ), information about the location of the device (including: IP address, GPS location, and sensor information such as WLAN access points, Bluetooth, and base stations that can provide relevant information).
Please note that separate device information and log information cannot identify a specific natural person or child. If we combine such non-children's personal information with other information to identify children as a specific natural person, or use it in combination with children's personal information, during the combined use, such non-children's personal information will be treated as children's personal information , unless authorized by the guardian or otherwise stipulated by laws and regulations, we will anonymize and de-identify the personal information of such children.
(7) Rules for the use of children's personal information
We will use the collected personal information of children in accordance with the provisions of this policy and to realize the functions of this product.
After collecting children's personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Guardians are requested to understand and agree that in this case we have the right to use de-identified information; and on the premise of not disclosing children's personal information, we have the right to analyze the user database and make commercial use of it.
Guardians please note that all children’s personal information provided by children when using this product will continue to authorize us to use it during the child’s use of the product, unless the child and guardian delete it or refuse us to collect it through system settings. When canceling the account, we will stop using and delete the child's personal information.
We will collect statistics on product usage, and may share these statistical information with the public or third parties to show the overall usage trend of the product. However, these statistics do not contain any identifying information.
When we display children's personal information, we will desensitize children's information by means of content replacement and anonymization to protect children's information security.
Please pay attention to guardians, if we want to use children's information for other purposes not specified in this policy or additionally collect other information not mentioned, we will ask guardians for consent in advance. Once the guardian agrees, such additional uses will be considered as part of this policy, and such additional information will also apply to this policy.
We will conduct data analysis on the collected information to form user portraits for our products and services. The children's information collected when children use this product may be used to provide children with a page display that better suits their needs or matches their age. We may allow guardians and children to participate in surveys about this product to help us improve existing services or design new services; at the same time, we may use children's information for product certification or management product upgrades.
The application scenarios and possible impact on children of personal information used for portraits are listed as follows:
| Application Scenarios | Business Functions and Impacts |
|---|---|
| Event push | Push matching product activities based on user browsing records, purchase information, and virtual property information |
(8) Tips for Sensitive Children's Personal Information
The above children's information provided by children or guardians or collected by us may contain children's personal sensitive information, such as ID number, personal biometric information, bank account number, communication records and content, property information, credit information, whereabouts, Pay JSPP information. Guardians and children are advised to be cautious and pay attention to children's personal sensitive information. Guardians agree that we can process sensitive personal information related to children according to the purpose and method described in this policy.
(1) Sharing
Except for the following circumstances, we will not share children's information with any third party without the consent of the guardian:
Provide goods or services to children, that is, only by sharing children's information with third parties can the core functions that children need or provide services that children need.
To maintain and improve our services. We may share children's information with our partners and other third parties to help us provide more targeted and improved services for children, such as: providing corresponding order information to logistics service providers;
To achieve the purpose described in the first part of this policy "How we collect and use children's personal information";
To perform our obligations and exercise our rights in this policy or other agreements we have reached with children and guardians;
Sharing with the partners who entrust us to carry out promotion, the purpose is to let these entrusting parties understand the coverage and effectiveness of the promotion. For example, we can tell the entrusting party how many people have read their promotional information or purchased the entrusting party's products after seeing the information, or provide them with statistical information that cannot identify children's personal identity to help them understand their audience or customers .
To the extent permitted by laws and regulations, in order to abide by the law, protect us and our affiliates or partners, children, guardians or other product users or the public interests, property or safety from damage, such as to prevent fraud and other illegal activities activities and reduce credit risk, we may exchange information with other companies and organisations. However, this does not include information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this Policy.
Responding to the legal needs of children or with the authorization and consent of guardians;
At the legal request of the guardian;
Provided in accordance with the service agreement (including electronic agreements signed online and corresponding platform rules) or other legal documents;
Provided based on social and public interests that comply with laws and regulations.
We will only share children's personal information for legal, legitimate, necessary, specific, and explicit purposes. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share information, requiring them to process information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
(2) Transfer
After obtaining the guardian's explicit consent or authorization, transfer the child's information to other parties;
Provided in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and children's information may be transferred as part of such transactions. We will require new companies and organizations that hold children's information to continue to be bound by this policy, otherwise, we will require the company or organization to seek authorization from the guardian again.
(3) Disclosure
We will only disclose children's information under the following circumstances and under the premise of adopting industry-standard security measures:
According to the needs of the guardian or the child, disclose the information designated by the guardian in the disclosure method explicitly agreed by the guardian;
When children's information must be provided according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may disclose children's information according to the required information type and disclosure method. Under the premise of complying with laws and regulations, when we receive the above request for information disclosure, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that we should be as transparent as the law allows about the information we are asked to provide. All requests are carefully vetted to ensure they have a lawful basis and are limited to data that law enforcement has a legal right to obtain for specific investigative purposes.
(4) Exceptions for prior authorization and consent when sharing, transferring, and disclosing information
In the following circumstances, sharing, transferring, and disclosing children's information does not require prior authorization and consent from guardians:
Related to national security and national defense security;
Related to public security, public health, or major public interests;
Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments;
It is difficult to obtain the consent of the guardian for the purpose of safeguarding the life, property and other major legal rights and interests of children or other individuals;
Information disclosed by children or guardians to the public;
Collecting information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, sharing and transferring information that has been de-identified and ensuring that the data recipient cannot restore and re-identify the information subject is not an act of external sharing, transfer and public disclosure of information. The preservation and processing of such data There will be no need to notify the guardian and obtain the consent of the guardian.
We or our third-party partners may obtain and use user information through COOKIES or similar technologies, and store such information as log information.
By using COOKIES, we provide users with simple and easy-to-use and rich web experience. A COOKIES is a small amount of data that is sent from a web server to the user's browser and stored on the computer's hard drive. We use COOKIES to allow its users to benefit. For example, to make the login process of the NetEase virtual community faster, the user can choose to save the username in a COOKIES. This will make it easier and faster for the user to log in to the product next time. COOKIES can help us determine the pages and content users connect to, the time users spend on product-specific services and the services users choose.
COOKIES enable us to serve users better and faster, and make users' experience in our products richer. However, users should be able to control whether and how cookies are accepted by the browser. Users can consult the documentation included with their browser for more information in this regard.
We and third-party partners may collect and use user information through COOKIES or similar technologies, and store such information.
We use our own COOKIES or similar technologies, which may be used for the following purposes:
(1) Remember the identity of the user. For example: COOKIES or similar technologies help us identify them as our registered users, or save the preferences or other information that users provide us with;
(2) Analyze the situation of users using our products. We can use COOKIES or similar technologies to understand what activities users do with the product, or which services are the most popular;
(3) Advertising optimization. COOKIES or similar technologies help us provide users with relevant advertisements instead of general advertisements based on user information.
When we use COOKIES or similar technologies for the above purposes, we may aggregate non-personally identifiable information collected through COOKIES or similar technologies to advertisers and other partners for analyzing how users use products and for advertising services.
There may be COOKIES or similar technologies placed by advertisers and other partners on this product. These COOKIES or similar technologies may collect non-personally identifiable information about children to analyze how users use such services, send advertisements that may be of interest to children or match their age, or evaluate the effectiveness of advertising services . The collection and use of such information by these third-party cookies or similar technologies are not governed by this policy, but by their own personal information protection statement.
Guardians and children can refuse or manage cookies or similar technologies through browser or user choice mechanism. However, if COOKIES or similar technologies are disabled, we may not be able to provide children with the best service experience that meets their needs or age, and some services may not be available normally. At the same time, children will still receive the same number of advertisements, but these advertisements will be less relevant to children.
We only store children's personal information for the period necessary for the purposes described in this policy and within the time limit required by laws and regulations. According to relevant regulations, the log information of children's users will be kept for 60 days. After the above-mentioned period is exceeded, we will delete or anonymize the information. We will keep the personal information of the child's account until the child or guardian applies for cancellation of the account. When a child or guardian applies for cancellation of an account, we will delete or anonymize the child's personal information. When this product ceases to operate, we will notify the guardian 30 days in advance in the form of push notifications, announcements, etc., and delete or anonymize children's personal information after the product ceases to operate.
The personal information of children collected and generated by us during our operations in the People's Republic of China will be stored in China.
We will take the following measures to protect children's personal information:
(1) Technical measures for data security We will adopt security protection measures that meet industry standards, including establishing reasonable system norms and security technologies to prevent unauthorized access, use, and modification of children's information, and to avoid data damage or loss. We will use encryption technology (such as SSL) to encrypt and store children's personal information, and isolate it through isolation technology. When using children's personal information, such as information display and information association calculation, we will use a variety of data desensitization technologies to enhance the security of information in use. We will also adopt strict data access control and multi-factor authentication technology to protect children's personal information and prevent data from being used in violation of regulations. All access to children's personal information will be approved by the person in charge of children's personal information protection or its authorized management personnel, the access situation will be recorded, and technical measures will be taken to avoid illegal copying and downloading of children's personal information.
(2) Other security measures we have taken to protect children's personal information
We manage and regulate the storage and use of children's personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications. We implement comprehensive security control over data through information contact confidentiality agreements, monitoring and auditing mechanisms, strictly set information access permissions, and control the scope of children's personal information. We will also hold security and privacy protection training courses to enhance employees' security awareness and awareness of the importance of protecting information.
(3) Based on the principle of least authorization, we only allow employees and partners who need to know the information to access children's personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to children's personal information to fulfill corresponding confidentiality obligations. Failure to comply with these obligations may result in legal action or termination of the partnership with us.
(4) We will take all reasonable and feasible measures to ensure that no irrelevant personal information of children is collected.
(5) The Internet is not an absolutely safe environment, and communication methods with other users such as e-mail, instant messaging, social software or other service software cannot be determined to be fully encrypted. We recommend that guardians and children use complex passwords when using such tools , and pay attention to protecting information security.
(6) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of children's personal information sent to us by guardians and children. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of children's personal information, resulting in damage to children's legitimate rights and interests, we will bear corresponding legal responsibilities.
(7) Handling of security incidents
When communicating with a third party or purchasing goods and services through this product, children will inevitably disclose their information, such as contact information or postal address, to the counterparty or potential counterparty. Guardians and children are requested to properly protect their own information and only provide it to others when necessary.
In order to deal with possible risks such as personal information leakage, damage and loss, we have formulated a number of systems to clarify the classification and grading standards of security incidents and security vulnerabilities and the corresponding processing procedures. We have also established a special emergency response team for security incidents. According to the requirements of security incident handling specifications, we will launch security plans for different security incidents, stop losses, analyze, locate, formulate remedial measures, and cooperate with relevant departments to trace and combat.
After the unfortunate occurrence of an information security incident, we will promptly inform guardians and children in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, guardians and children can independently prevent and Recommendations for risk reduction, remedial measures, etc. At the same time, we will promptly inform guardians and children of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the information subject one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also actively report the handling of information security incidents in accordance with the requirements of the regulatory authorities.
Due to technical limitations and limitations in risk prevention, even if we do our best to strengthen security measures, we can't always guarantee 100% information security. Guardians need to understand that the systems and communication networks used by children to access JSPP services may have problems due to circumstances beyond our control.
Guardians and children must keep account numbers, passwords and other identity elements properly. When children use this product, we will identify them through account numbers, passwords and other identity elements. Once guardians and children divulge the aforementioned information, they may suffer losses and may be disadvantageous to themselves. If guardians and children find that the account number, password and/or other identity elements may or have been leaked, please contact us immediately so that we can take corresponding measures in time to avoid or reduce related losses.
(1) Guardian control and selection
We encourage guardians to update and revise children's personal information to make it more accurate and effective. Guardians and children can view and access the personal information we collect about children through the services they use, request modification, deletion or refuse to allow further collection or use of such information. Please keep in mind that a request to delete this information may limit a child's access to all or some of the Services. We will take appropriate technical means or provide contact channels for submitting applications to ensure that guardians and children can access, update and correct children's personal information or other information provided when using the service as much as possible.
If guardians believe that their children under the age of 14 may have provided us with personal information, or wish to view, request deletion or prohibit further collection of information about their children, they can use the feedback channels listed in the "How to Contact Us" section of this policy Contact us to deal with it. We strongly recommend that guardians supervise children's use of all digital media.
(2) Modification and update
Except as provided by laws and regulations, guardians and children have the right to access and correct children's personal information at any time. Specific path:
(3) Delete
(4) Cancellation
You can log out of your account through the following paths:
Operation path: Log in to the product client with a mobile phone, enter the homepage [Me] tab [Settings], click [Account and Security], click [Security Center], click [Cancel Account] and follow the prompts to cancel the account.
After choosing to cancel the account, all information in the account will be cleared and cannot be recovered. We will no longer collect, use or share children's personal information related to this account, but we still need to store the previous information in strong encryption in accordance with national regulatory requirements, and during the legal preservation period, we will be instructed by the competent authority to provide valid Please read the chapter "How We Retain, Store and Protect Information" for inquiries about authority, storage period and overdue disposal methods.
(5) Disclosure and sharing
Please note that there are many services in our products that allow children to publicly share information about them not only with their social networks, but also with all users using the service, for example, information uploaded or posted by children in products, information uploaded by children to others or posting information, or upload or publish children's personal information in the public area of the product that is not visible to specific users, and include location data and log information related to such information. As long as the guardians and children do not delete their public information, the relevant information may remain in the public domain; even if the guardians and children delete the public information, the relevant information may still be independently cached, copied or stored by other users or third parties not under our control , or kept in the public domain by other users or such third parties. Therefore, we remind and ask guardians and children to carefully consider whether to publicly share children's information through the above channels.
(6) Changing the scope of authorization and consent
Guardians and children can choose whether to disclose information. Some information is necessary to use this product, but most other information is provided at your discretion. Guardians and children can change the scope of their authorization to continue collecting information or withdraw their authorization by deleting information, turning off device functions, etc.
You have the right to refuse to receive commercial advertisements based on their personal information. You may withdraw your consent to external sharing, transfer, and public disclosure of personal information.
When guardians and children withdraw their authorization, we cannot continue to provide services corresponding to the withdrawal of authorization, and we will no longer process the corresponding information. However, the decision to withdraw authorization will not affect the previous information processing based on the authorization of guardians and children.
(7) Obtaining a copy of personal information
At the request of guardians and children, we will provide methods to obtain copies of the following types of personal information, or directly transmit copies of the following personal information to third parties where technically feasible:
Personal basic information, personal identity information;
Personal health and physiological information, personal education and work information.
This product may be linked to social media or other services (including websites or other forms of service) provided by third parties. For example:
(1) Children can use the "Share" button to share certain content to other social media. These functions may collect children's information (including device information, log information), and may install COOKIES on children's mobile devices, so as to operate the above functions normally;
(2) We provide links to children through advertisements or other means of our services, so that children can link to third-party services or websites;
(3) Other circumstances of accessing third-party services. For example, in order to achieve the purpose stated in this policy, we may access third-party SDK services and share certain personal information of children that we collect in accordance with this policy with these third parties in order to improve better customer service and user experience.
Such third-party social media or other services are operated by relevant third parties. Children's use of such third-party social media services or other services (including any information provided by children to such third parties) shall be subject to the third party's own terms of service and information protection statement (not this policy), guardians and children Its terms need to be read carefully. This policy only applies to the personal information we collect, and does not apply to any services provided by third parties or information usage rules of third parties. If guardians and children find that these third-party services are risky, it is recommended to terminate the relevant operations to protect the legitimate rights and interests of children.
In order to provide better services, we may revise the terms of this policy in a timely manner according to the updates of products or services and the relevant requirements of laws and regulations. However, without the explicit consent of guardians and children, we will not reduce the rights we should enjoy in accordance with this policy. If such updates result in a substantial reduction or major change in the rights of guardians and children under this policy, we will notify you through official website announcements, client push notifications or other methods. If guardians do not agree to such changes, they can choose to stop using this policy. product. Guardians and children are also requested to visit and understand the latest "Rules on the Protection of Children's Personal Information and Instructions to Guardians" in a timely manner.
Any modification by us will put the user's satisfaction first. We encourage guardians and children to review our policy each time they use a product.
We may issue service-related announcements when necessary (for example, when we suspend a certain service due to system maintenance). Guardians and children may not be able to cancel these service-related announcements that are not promotional in nature.
If you have complaints and reports about the safety of children's personal information, or have any questions, comments or suggestions about this "Rules on the Protection of Children's Personal Information and Instructions for Guardians" and matters related to children's information, you can submit them to us online. [Online problem feedback path]: Settings-Feedback; [Email of the person in charge of children's personal information protection] open@jspp.cn.
Under normal circumstances, we will reply within five working days after receiving questions, comments or suggestions and verifying the identity of the guardian and/or child.